Privacy Policy

Introduction

Welcome to https://desert-safari-dubai-investment-park.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains how we collect, use, and protect the information you provide when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described in this policy.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Our official website at https://desert-safari-dubai-investment-park.terratrek.net.
Any applications or mobile apps we develop and make available for download.
Services offered through our platform, such as booking systems, communication channels, and community forums.
Products sold or promoted on our website, including digital goods and services.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which we process your personal data, including but not limited to:

Account Creation and Management: When you create an account with us, we collect information such as your name, email address, and password.
Transactions: If you make a purchase or payment through our systems, we’ll collect financial information necessary for processing the transaction.
Communication: We may reach out to you via email, phone, or text messages (SMS) for service updates, newsletters, promotions, or feedback requests.
Website Interaction: Our analytics tools track user behavior on our site to enhance your experience and improve our services.

Personal Data Collection

We collect several types of personal data, including:

Account Information: This includes your name, username, email address, and password (hashed and encrypted).
Payment Details: Credit or debit card numbers, expiration dates, and billing addresses for processing transactions securely.
Financial Data: We may store information related to your investment activities or financial dealings with our services, but only in encrypted forms.
Purchase History: Records of your orders, including products purchased, quantities, and transaction dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, for technical support and analytics.
Location Data: Information about your geographical location when you interact with our geolocated services.
Feedback and Reviews: Your comments, suggestions, and ratings to improve our products and services.
Social Media Details (if provided): Information from social media platforms when you choose to log in via these accounts.
Product Preferences: Your choices regarding the products or services we offer, including customization preferences.

We gather this data through various methods, such as user forms, account settings, checkout processes, surveys, and automated tracking tools. Additionally, third-party partners may contribute personal data they collect from you, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your browsing experience on our website and for analytical purposes:

Strictly Necessary Cookies: These ensure basic functionalities like logging in, secure payment processing, and language preferences.
Preference Cookies: They remember your settings, such as language preference, display options, or ad choices, to provide a personalized experience.
Analytics Cookies: Used by our analytics providers to track user behavior, gather statistics, and gain insights into how our site is used.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

Legal Requirements: We may store data to comply with legal obligations, resolve disputes, or enforce our terms of service.
Business Needs: Your information is retained to provide you with services, improve our platform, and personalize your experience.
Data Security: In some cases, we may anonymize or aggregate data for further analysis and development purposes while ensuring individual privacy is protected.

When no longer required, we securely delete or anonymize personal data unless subject to a legal obligation to retain it.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you and to know how it is being used.
Rectification: You can ask us to correct any inaccurate or incomplete personal data we have about you.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
Restriction: You may limit our processing of your personal data in specific situations, such as challenging the accuracy of your data or objecting to its use for direct marketing.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: You can object to the processing of your data for specific purposes, such as direct marketing or profiling.
Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.
Appeals and Complaints: If you believe your privacy rights have been violated, you can file an appeal with our privacy team or a relevant data protection authority.

To exercise any of these rights, please contact us using the details provided in the ‘Contact Us’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and updated policy versions will include a revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, comments, or data-related requests, please contact us:

Email: [email protected]
Postal Address: [Provide our physical address if applicable]

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with our services.